Shipping policy

Made to order

MagicMeStudio physical products are made to order through our production partners. Personalized products require artwork preparation and your email proof approval before production. Ready-designed products do not require an artwork proof.

Destinations and shipping charges

Available destinations, shipping options, charges and applicable taxes are shown at checkout after you enter your delivery address. Different products may be made by different production partners and may arrive in separate packages.

Delivery timing

Production and transit times vary by product and destination. Delivery estimates are not guaranteed arrival dates. Artwork approval time is additional to production and shipping. If you need an item for a particular occasion, email us before ordering so we can discuss the options.

Tracking and address changes

Use the order-status link in your order confirmation email. Tracking appears when shipping information is available. Check your delivery address carefully and contact us promptly if a correction is needed; changes may not be possible once production or shipping has begun.

Shipping issues

If your order is delayed, missing, damaged or incorrect, email magicmestudio@gmail.com with your order number. For damaged items, include photos of the item and packaging. See our return and refund policy for details. Nothing in this policy limits rights required by applicable law.